Returns & Exchanges
At Al-Ihsan Shop, we strive for your complete satisfaction with our modest fashion collections. If you are not entirely happy with your purchase, you may return or exchange eligible items within 14 days of delivery.
Initiate Your Request
Log into your account or contact our support team with your order number and the reason for the return to receive a Return Authorization.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garments are unworn and in their original condition.
Ship the Package
Affix the provided shipping label or use a tracked courier service to send the package back to our central warehouse distribution center.
Receive Your Refund
Once our quality control team inspects and approves the items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing