Frequently Asked Questions
Everything you need to know about shopping with Al-Ihsan Shop.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary based on your location.
How do I return an item?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend checking your measurements against our chart as sizing may vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your materials ethically sourced?
Yes, Al-Ihsan Shop is committed to quality and integrity. We work closely with our suppliers to ensure all fabrics are high-quality and produced under ethical working conditions.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.